
|
Q: |
How can I know which are the
cars that are available and their prices? |
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A: |
All our stocks can be viewed
from our website, which is updated daily. We have stocks that are
available immediately and stocks that are available in the near future.
Multi angle pictures & detailed comments are provided, to describe as
fairly as possible vehicles at time of shipping. Only genuine shots of
actual vehicles are used. If additional views or details were required, we
are glad to comply.
Asking price of vehicles
might be negotiable within realistic limits. However, please keep in mind,
if a price offer is accepted, we expect the customer to commit
immediately. If a customer price offer was accepted and customer does not
follow up, we will conduct no further business with this
person.
Listed prices include all
costs EXCEPT international shipping charges. After we add freight
charges to listed price, there should be no other hidden charge to worry
about. NOTE: When a customer is
interested in a vehicle, we will HOLD if for a reasonable period. However,
it will not be removed from advertisement until payment is confirmed. If
more than one party wants the same car, it is SOLD to the first party to
commit with Agreement and payment. |
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Q: |
How do I purchase a car from
Benzworld? |
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A: |
The first step towards a
purchase from the stock list is to email your details (full name of
purchases, postal address & a contact number), specifying the stock
number of the vehicle of your choice and your intended port of
destination. Once we receive customer details, we will prepare and forward
(via virus free email attachment or fax) a Proforma Invoice containing
vehicle description, total CIF price, shipping schedule details (when
possible), our bank details and other relevant
information.
We also require a Proforma
Invoice when we have been asked to locate & purchase a vehicle on
customer¡¯s behalf. When signed and faxed back to us, the Agreement
constitutes the initial step of our business relationship. When a signed
Agreement was received & payment is confirmed, vehicle is removed from
advertising and shipping procedure is initiated. NOTE: Most countries allow imports of vehicles by private users; some might however impose limitations (vehicle type, model, year, etc¡). It is always customer¡¯s responsibility, not ours, to verify the feasibility of his project. DO NOT BREAK THE LAW of your own country, either willingly or by ignorance, as we bear no responsibility with the consequences. |
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Q: |
How do I make payment for my purchases? |
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A: |
FULL payment must be
confirmed before the vehicle is shipped to customer. We do not support the
practice or fractioned payments.
A fax copy of customer¡¯s copy
of fund remittance document from your bank is considered acceptable proof
of payment. It might save a few precious days and will suffice to initiate
vessel booking and custom clearance of shipment. NOTE: Acceptable forms of payment are telegraphic/electronic fund transfer (TT) from bank to bank, or cash (for visiting customers). Payment by credit cards and cheques is not acceptable. Customer particulars, billing details & transaction details are kept strictly confidential. |
|
Q: |
How will my cars be
shipped? |
|
A: |
Vehicle FOB price listed in
the stock list, includes the following: Vehicle price, cancellation of
At reception of payment, the
vehicle is ferried from our
International freight charges
are calculated separately and vary with volume & weight of unit, port
of destination. We use professional, reputable transport companies and the
same multi deck car carriers, which are used for brand new cars shipments.
On request and for
destinations where roll-on & roll-off services do not exist we offer
container-shipping services.
Marine insurance coverage is
included in the quoted ocean charge. Basic coverage is for total loss,
disasters or acts of God and damages clearly imputable to negligence of
the carrier.
Because cars are not locked
while in transit, the insurance will not cover risk of petty theft or loss
of cargo in cars, (such risk occurrence is minimized by hiding loose/small
accessories and parts, or shipping them separately).
Also, because we have no
control over vessels schedules & availability, we will not bear
responsibility for financial loss or damage caused by shipping delays
(such as due to bad weather, heavy traffic, overbooking, acts of war &
terror and/or their prevention, etc.. At customer¡¯s request, extra
insurance plans can be organized on demand.
NOTE: By entering a vehicle
purchase agreement with Benzworld Pte. Ltd, the purchaser agrees to
automatically enter an agreement with the shipping company, at time of
shipping vehicles. Shipment consignee and/or owner of cargo (not Benzworld
Pte. Ltd) agrees to be bound by all terms & conditions written, typed,
stamped and printed on the face and back of Bill of Lading, issued by
carrier. |
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Q: |
How do I receive my document
& papers? |
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A: |
The Shipping Agent, who is in
charge of organizing custom clearance, reservation & booking &
reservation of vessel space, and safe keeping (of vehicle & its
documentation) until boarding, will send us custom certificates and Bill
of Lading, 7 to 10 working days after vessel actual departure. These
documents are then forwarded to the consignee or his forwarding agent,
using
Typical documents/items
provided: 1)
FOB/CIF receipt of sale
(commercial invoice describing unit & price) for record and tax
purposes. 2)
Original Vehicle
Deregistration Document. 3)
Original copy of Bill of
Lading, necessary to collect vehicle at destination. 4)
Owner manuals, service books,
loose items if available, are hidden in cars or forwarded
separately.
NOTE: A small minority of
governments seems to favor enforcing bizarre, obscure or ever changing
import rules for motor vehicles in their country. We will comply with
customer¡¯s demands to the best of our ability. However, it is always
customer¡¯s responsibility, not ours, to maintain updated knowledge and
abide by the rules & regulations of the destination
country. |
|
Q: |
How is the condition of your
vehicles? |
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A: |
Unless
mentioned otherwise, our vehicles are usually well above average
condition. A Singapore ¡°average condition¡± is often a modest statement
compared to used cars condition in other countries. We often see what our
competitors purchase for their customers and are confident to be among the
most trustable supplier on the market. However, because we are dealing
with used motor vehicles, some of them old, and must heavily rely on other
parties¡¯ statement or condition reports, we cannot unfortunately provide a
formal guarantee with stock or auction purchases. Vehicles are cleaned
(body & cabin) prior to shipping, however, we do not provide in depth
valet cleaning service. NOTE: We are not involved in maintaining; repairing or reconditioning of vehicles, therefore no claim other than wrong shipment or loss of shipment can be taken into consideration. Consumable such as tires, filters, belts, brake pads, clutch discs, wiper blades, battery, etc., and variable such as fluid levels, fuel consumption, emission levels, noise levels, etc., are not thoroughly tested and therefore not guaranteed to meet your expectations or local requirements |
You can browse our online car stocks at www.benzworld.com.sg

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